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Offices In:
4425 E. Agave Rd., Bld. 4
Suite #115
Phoenix, AZ 85044

2111 E. Baseline Road
Suite F-4
Tempe, AZ 85283

We provide phone therapy for your convenience.

 

We provide in-home counseling in Ahwatuke, Apache Junction, Chandler, Gilbert, Maricopa, Mesa, Phoenix, Scottsdale, and Tempe.

What to Expect / FAQ

What to expect in session:

We have had clients who have tried to find a "good fit" with several therapists and then came to us and also many clients who have never been in counseling before. It is not uncommon to be hesitant, nervous, or curious about what your treatment will be like.  You are not alone in these feelings and we plan to make your sessions as productive and comfortable as you need and we will go at your pace.

At the first session:

Counseling PhoenixYour first session is what is called an "intake" or an "assessment."  The first session can last up to 1 ½ hours if we agree on that time frame. You will be asked to arrive 15 minutes early to fill out paperwork.  In the first few minutes your therapist will explain confidentiality and policies, review the papers you filled out with you, and try to get a feeling for what it really is that you are looking for in therapy.

During this session you will be able to discuss why you are seeking therapy. In the first session, the therapist will try to ask various questions and will be jotting information down if appropriate.  We typically do not write things down as much in subsequent sessions.  In most cases we prefer to do a thorough biopsychosocial assessment that helps give your therapist insight to different areas of your life that may be contributing to your distress.  We want to understand you and take into consideration all possible contributing factors. 

The first session is also a time to set goals of your progress together.  We want to make sure that you're reaching your goals as quickly as possible.  Being focused on what the goals are will help us to make sure that we work on the presenting issues so that you can get the most out of therapy.   

Many of our clients tell us that they start to feel better after a the first or second session as they really get the chance to get talk about what's been bothering them in a safe nonjudgmental environment, feel heard, and understood.  You will typically receive insight right away and usually be given homework assignments so that you can meet your goals more quickly.  Outside of session is where you really will be able to process and apply what was talked about in sessions.    

How long will I need to come for therapy?

How fast we get through therapy depends on various things such as the intensity and amount of issues that need to be addressed and efforts spent in working through the issues.  We will begin talking more about ending sessions when such services are no longer required or no longer serve your needs or interests.  This is where the treatment plan comes into play.  We will continuously check your progress in sessions and communicate about what works for you and what doesn't work for you.  Did you accomplish the goals you expected?  Do you have other areas that still need to be discussed or did you grow in areas of your life that you did not initially expect?  Change and growth is an ongoing process in life.  We can help you get through some of the barriers and teach you the tools that will help you work on your own after treatment is over.  Of course, you can always feel free to return in the future if you feel you are in need of someone to talk to.   

Fees:

We accept cash, check, all major credit cards, HSA and debit. 
VISA CardMastercardAmerican Express CardDiscover CardDebit Cards

Fees are not listed at this time as fees vary according to therapist, session length, and location.  Please feel free to contact Kim or Matt directly about rates. 

Insurance:

Family Perspectives, LLC, is able to provide you with an invoice, with all of the pertinent information, as an out-of-network provider if you so desire and request.  If you are interested in this option and have out-of-network benefits with your insurance provider, we suggest that you call your insurance company to see what your deductible is for behavioral health services (if you have a deductible), what percentage they reimburse at, and if they cover in-home sessions, if that applies to your situation.  Many insurance plans do not cover in-home services. 

Why we do not accept insurance:

  1. Confidentiality.  We hold your confidentiality at very high regard.  When using health insurance to pay for services, your confidentiality is at risk.  Several people receive and review your records and information is often transmitted through the internet.  Future insurance companies and sometimes employers have access to your diagnosis and records. 
  2. Diagnosing.  If your therapy is paid for through your insurance company, your therapist is required to diagnose you with a psychiatric diagnosis from the DSM-IV (Diagnostic and Statistical Manual for Mental Health Disorders), even if you are being seen for a relationship issue, grief, or other issue.  If you are not diagnosed with an “approved” diagnosis, your insurance company will not cover your counseling.  Not all DSM diagnoses qualify for coverage.  Your diagnosis stays in your medical records and could affect your obtaining health or life insurance in the future and could become available for employers.
  3. Approval needed.  After beginning counseling, some insurance companies require that counseling sessions be “justified” (you must be “sick” enough) before they will continue to pay for your sessions. 
  4. Reimbursement.  Most insurance companies have not increased the rates they pay behavioral health providers pay in ten years.  It can also be time consuming and difficult for providers to receive their.  Some companies take months to reimburse. With the raising costs of running a business and the time it would take to spend on insurance paperwork we have decided that we would rather focus our time on quality services for our clients.

We’d be happy to answer any other questions you might have.  Don’t hesitate to call today!



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